For requests or concerns, submit a ticket below or contact email@example.com
There is zero human interaction with employee data to ensure anonymity and data privacy.
Erudit is designed not to show individual employee data to ensure data privacy and protect employees. The platform only shows aggregated data based on groups of 5 or more members.
Once in a while, we do offer limited free trials in exchange for testing new features and functionalities. Follow us on LinkedIn for regular updates or contact firstname.lastname@example.org and request to be notified of special offers.
Absolutely! You can easily purchase more employee tokens and manager licenses in the platform. Just click the Account Configuration tab. You may also get in touch with your account representative or email@example.com with the details of your request.
The onboarding process consists of connecting your communications tools to Erudit and assigning tokens to employees. We provide an onboarding document with a step-by-step process, plus we schedule a video call to walk you through it. If all the required information and users are prepared, it should only take 30 to 45 minutes!
Yes, we offer technical support to Erudit's users. You can reach at firstname.lastname@example.org for questions and concerns.
After Account Configuration, meaning all platforms are connected and tokens are assigned, we start processing data and, after a few hours, your dashboard will start displaying metrics. Erudit generates historical data of the last 30 to 90 days, so you should also have analysis of data from 30 to 90 days prior to connecting your communications tools!
For the moment, our Neural Networks are trained in English and Spanish. However, our AI is capable of understanding 93 languages as input with the help of Tatoeba Corpus. So, if the communication of your company is in another language, feel free to contact us at email@example.com for more information.
The communication tools that can be connected are Slack, Google Workspace, and Microsoft 365 (Teams & Outlook). We provide you with step-by-step instructions to make the integration process as straightforward as possible and walk you through the process in an account activation meeting.
The accuracy of the generated data is around 96%. We have been training our Neural Networks for several years and were able to reach a high percentage of accuracy. Learn more about the AI process on our website.
There is no minimum number of employees required per department. However, to ensure privacy, departments with less than 5 members will not have full visibility of the metrics. Departments with less than 5 members may be grouped with others in a 'Privacy Bundle' when showing metrics.
Our system is updated every 24h, showing the data generated from the previous day. We schedule the refresh of metrics early morning (in your timezone) so you have updated workforce intelligence to start your day.