Top HR Metrics to track

Measuring the performance of your human resources department can be tricky. There are a lot of factors to consider, and it can be difficult to know which metrics are the most important. In this blog post, we will explore some of the top HR metrics that you should be tracking. From employee satisfaction to turnover rates, these metrics will give you a well-rounded view of how your HR department is performing.

The key metrics in human resources

There are a few key metrics that are important to track in human resources in order to ensure the department is efficient and effective. These metrics can be divided into two categories: people metrics and process metrics.

People metrics are those that deal with the HR department’s most important asset – its people. This can include employee satisfaction, turnover rates, engagement levels, and training and development. Process metrics, on the other hand, deal with the processes and procedures of the HR department itself. This can include things like time to hire, performance review effectiveness, and compliance with regulations.

Both types of metrics are important to track, as they provide insights into different aspects of the HR department. However, people metrics are often seen as more important, as they provide insights into how well the department is doing at attracting, retaining, and developing its employees – which is ultimately what human resources is all about.

People metrics are those that deal with the HR department’s most important asset – its people.

Why is it important to use metrics in human resources?

There are a number of reasons why it is important to use metrics in human resources. First, metrics can help identify areas where the HR function may be falling short. Second, metrics can help benchmark HR performance against other functions within the organization. Third, metrics can help set expectations for HR performance and help hold HR accountable to those expectations. Finally, metrics can help assess the impact of HR initiatives on organizational outcomes. By tracking key HR metrics, organizations can ensure that their HR function is effectively meeting the needs of the business.

How to use HR metrics to generate impact

Human Resources professionals are always looking for ways to add value and impact within their organizations. One way to do this is by tracking and analyzing HR metrics. By understanding which HR metrics are most important to your organization, you can make data-driven decisions that will have a positive impact on your business. There are a variety of HR metrics that you can track, but not all of them will be relevant to every organization. To get started, we’ve compiled a list of the top HR metrics that you should take note of:

1. Employee retention rate

This metric measures how long employees stay with your organization. A high retention rate indicates that employees are happy with their jobs and are less likely to leave for other opportunities.

2. Time to fill

This metric measures how long it takes to fill an open position. A high time-to-fill indicates that it’s taking longer than desired to find qualified candidates. This could be due to a number of factors, such as a lack of qualified applicants or a lengthy hiring process.

3. Employee satisfaction

This metric measures how satisfied employees are with their jobs. A high employee satisfaction rate indicates that employees feel engaged and valued in their roles. Low employee satisfaction can be indicative of poor morale and may lead to turnover.

Learn how you can track job satisfaction and other metrics from organic data, instead of surveys!

4. Cost per hire

This metric measures the total cost of recruiting and hiring an employee, including advertising, background checks, and signing bonuses.

5. Headcount and compensation

Headcount refers to the number of employees in a company. Compensation includes salary and benefits, along with bonuses and other compensation payments such as stock options.

6. Diversity

Refers to the makeup of an organization’s workforce, including factors such as gender, race or ethnicity, age, and disability status.

Learn how diversity can boost employee performance.

7. Turnover and turnover risk

Turnover refers to the rate at which employees leave the company for any reason (voluntary or involuntary). Erudit has also introduced a new related metric: turnover risk, that measures potential voluntary turnover from organic communications data.

8. Employee Engagement

Describes the level of commitment and dedication an employee has for their job and organization. Traditionally measured via employee engagement surveys, this metric can now be derived daily from organic communications data.

9. Manager effectiveness

Manager effectiveness measures how much managers are able to impact employee engagement levels and performance within their teams. This is traditionally assessed through surveys, interviews, performance reviews, and the feedback of their team. You can now assess manager effectiveness through insights and metrics from organic communications data with Erudit.

10. Burnout risk

Now considered a psychological syndrome, burnout results from unmanaged work stress. To spot and prevent it, one must be aware of the signs and provide the right support. To help organizations manage burnout, AI technology trained by psychologists can measure the risk of burnout the workforce from organic communications data.


HR metrics are one of the most important tools for measuring the success of any organization. By tracking key HR metrics, organizations can ensure that their HR function is effectively meeting the needs of the business. But while these metrics are used to measure the performance of your HR department  and provide key insights into how well they are delivering results for the company, HR metrics also allow you to measure the overall health and success of the workforce as well as managers and people leaders.

Key HR metrics that you should track include: employee retention rate, time to fill a job, employee satisfaction, cost per hire, turnover and turnover risk, and manager effectiveness.

HR metrics can help you identify weaknesses and make improvements in your HR department and leadership team. By tracking key HR metrics, you can make data-driven decisions that will have a positive impact on your business.

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