Hybrid work strategy: Boost performance and get results

Hybrid work strategy: Boost performance and get results

Learn how to run a hybrid team effectively. Use our tips to get the best results and performance from employees and how artificial intelligence can help.

Alex Villarreal

August 18, 2021

August 31, 2021

Since Covid-19 upended our lives, companies around the had to adapt into a mandatory remote work strategy. As the year passed, employees have seen the benefits. Today, companies have switched to a hybrid work strategy. But, how to get the best results and performance from your team?

A critical concept that has emerged since companies began planning their post-pandemic work models is 'hybrid': a structure that combines remote work and in-office days. This hybrid model allows employees to keep the flexibility of working from home and still have the kind of in-office contact with their colleagues.

We will tell you the details of this model and the best ways to succeed at it.

Hybrid work: the new office

The best of both worlds, an office with a sense of freedom. The modern workplace is designed to give employees more autonomy in their worklife balance by allowing them flexibility when they are working and granting the opportunity for spontaneous meetings over lunch or quick email exchanges as needed - all without having to leave home! Employees can feel the structure from being at an office but enjoy solitude outside that environment which allows opportunities for socialization during less busy times like evenings or weekends.

Baruch Silverman, founder of personal finance website The Smart Investor, says, 

"We try to use home working days less for video sessions and more for the tasks that require concentration. A task that may take several hours in the office may be completed in just an hour or two at home".

Nicholas Bloom, a Stanford University economics professor with expertise in remote work, believes that 

“Once the pandemic subsides, working from home two days a week will be optimal for balancing collaborative and quiet work while benefiting from the reduced stress of less commuting.”

Hybrid working models

Many companies tend to define their hybrid work model. Most of their leaders have shared how they got to the final decision, making it a helpful guide for selecting the best hybrid work model for your team. Here are some of them:

  • The Citigroup model: a 50/50 mix: This is a great strategy when you have a solid in-person component, like a bank branch, but when entire other departments could work remotely from home. Approximately 50% of Citigroup's workers must go back to the traditional office, and some employees can continue working remotely every day of the week.
  • The Microsoft model: half-time remote or manager approval: Microsoft allows their employees to work from home at least 50% of the time, but workers can get manager approval to increase their remote schedule.
  • The Lockheed Martin model: 40% hybrid with better training: Leaders at Lockheed agreed that only 3% of their workforce were telecommuting pre-pandemic. Their biggest issue was that leaders did not know how to manage in this new environment well. So 45% of the company managers had to do over 20 hours of training. Consider this if leadership's management style is the biggest issue at going fully digital. Workers are hoping to stay mostly remote post-pandemic.

The next phase of hybrid work: New normal

According to Microsoft's "Work Trend Index" conducted, a mix of remote and office work, known as hybrid work, is likely to become a fixture with over 70% of workers surveyed in favor of flexible hybrid work options.

The study uncovered some hybrid work trends in the wake of the pandemic.

  1. Flexible and hybrid workplaces are here to stay in the post-pandemic period with, 73% of workers saying they want flexible remote work options to continue.
  2. Many business leaders fared better than their employees in connection with hybrid work.
  3. Gen Z is struggling more than other generations: Some 60% of this generation, between 18 and 25, say they are struggling right now. They are more likely to be single and early in their careers, making them more likely to feel the impacts of isolation and struggle with motivation at work.
  4. Workers' daily life has become involved with work: one-fifth of the respondents said they have met their colleagues' pets and families virtually as they clung to each other to get through the year.

Benefits for your employees

Now that you are familiar with what a hybrid work model is, let’s take a look at the top six benefits of using such a model.

  • Better Collaboration and Work Relationships: Deploying a hybrid work model allows staff to gain the best of both worlds: employees can experience the benefits of collaborative, in-person relationships while also having the chance to work remotely on tasks that require a deep individual focus.
  • Improved Work-Life Balance: An analysis by Harvard Business Review shows that physical and psychological problems arising from burnouts cost organizations in the US between $125 and $190 billion a year in healthcare spending. Prioritizing work-life balance maintains a healthier and more productive workforce and saves money. A hybrid work model achieves this balance by providing employees with the option to work remotely and in-office.
  • Increased Productivity: Productivity gains arise from greater flexibility, increased focus while working, and reduced absenteeism. Remote working allows greater flexibility since employees can work from any location, at any time. As such, they can balance their workloads easily at lower personal costs.
  • Better Visibility Into Employee Performance: Platforms allow managers to easily view employee activity on various tasks to get a clearer picture of what everyone is doing. Managers know how well staff members are hitting milestones and due dates when they (or their employees) are either in the office or working remotely.

How to overcome technology adoption

For companies and institutions, the evolution of a hybrid workforce can be part of a broader digitization/transformation effort to improve efficiency, agility, and creativity. But to hit these goals, companies need to go beyond installing the enabling technology; they must also transform the operating model and governance.

Most executives consider that nothing is more urgent than connecting workers to each other more seamlessly online. A survey made by KPMG in mid-2020 polled that more than 80 percent of digital transformation strategy leaders said they were investing in collaboration tools.

Still, today's remote-technology solutions are far from enabling real human interaction. Facing several solutions yet technology constraints, companies should explore and adopt technology that allows team members to feel closer to one another, boosts employees' productivity, and helps generate a healthy and sustainable working environment.

Best tools to succeed in hybrid work

When it comes to remote and hybrid work, flexibility is key. Flexibility for how you and your teamwork. And flexibility for where you work. But flexibility doesn’t mean a hot mess. 

Quite the opposite! With Erudit AI, your remote teams will be able to stay connected and be more productive than ever before. And you’ll be able to ensure an uninterrupted workflow, whether you’re in the office or working from home. 


Nobody knows for sure what the office of 2022 will look like, but the gradual (and often hybrid) return over the coming months will no doubt shape its trajectory. Even before Covid-19, companies needed to rethink conventional but inefficient practices, like taking a flight for a two-hour meeting.

The simple functionality of working from home is not enough anymore, and a hybrid work model has to consider ways to make it equally possible to thrive at home or in the office.

Employers must understand that the hybrid model is here to stay. But, how can they achieve success when leading their employees working from home? With the right tools, such as Erudit AI. Contact us for more information